TrustLink's Home Alone service has been created with new customers in mind. Many of our new and existing customers have health conditions and require support on an ongoing basis, however, that is not the case for everyone.
Increasingly, customers are accessing our services for short-term solutions. Home Alone is perfect for customers who are rehabilitating at home post-hospitalisation, or working through a period of illness or a movement restricting injury.
The Home Alone package is only available throughout Cheshire East and some neighbouring towns and villages currently as it delivers our 5 Star Service for the first week of the service followed by a 2 Star Service (see service levels) combined with Safe & Well calls thereafter.
Most customers engage with this service for a short time, however, should services be required for a longer period, a simple call to our Customer Call Centre can change that.